Terms & Conditions
You can pay by credit or debit card through Paypal which is a secure payment process. We do not keep details of your credit card number or have any access to your payment details. Alternatively, you can pay over the phone by calling us on 01234 589383 where we will process the payment manually.
For items in stock we will aim to deliver within 3-5 days via Royal Mail. Certain items need time to be constructed e.g. clocks so please allow up to 2 weeks from date of the order. For International Delivery please ring 01234 589383 for delivery to an address outside of the United Kingdom and we will endeavour to find the safest, securest and cheapest way of delivering your goods. This will be charged at cost and please allow 14 days for international deliveries.
If, when the goods arrive, they are not what you expect, please return them to us within 7 days in the original packaging and we will either exchange them or return your money straight away. However, please note, we cannot refund postage costs incurred in returning any item. When returning goods, we also suggest you use registered post as we cannot be responsible for goods that fail to reach us. Unfortunately, we cannot refund or exchange used or customer damaged items (this does not affect your statutory rights as a consumer). Please note, we cannot be held responsible for the actions of the Royal Mail.
All copyright, design right and intellectual property rights relating to our designs and products will remain the property of Little Timbers. Any infringement of these rights will be vigorously pursued.
If you require any help or advice please call us on 01234 589383 or click here to complete our short contact form.